Working with Building Management

Since 1978, Professional Movers.com has worked with the Detroit Area’s top building managers and leasing agents to assist their prospective tenants with office relocation services. In many cases, Professional Movers.com is “The Recommended Mover” for many of the areas top building management firms. It is a true testament to our high quality and caring services. We understand that office buildings have other tenants and also have special interior design features that need to be respected and protected along with serving their tenants’ moving needs.

Professional Movers.com offers a strategic partner approach and expert central source to manage all move-related services for your incoming office tenants. Every day an office suite sits vacant, a property management firm under-utilizes their respective space and loses an opportunity to capture revenue and lower their vacancy rate. A variety of obstacles work against filling those empty offices: Prospective companies, firms, or medical offices are nervous and overwhelmed about the thought of moving their entire operation and they are unsure where to begin. Professional Movers.com is here to hand-hold your prospective and current tenants and provide them with turn key assistance with their office relocations.

Your prospective tenant’s experience with your office building is transformed when our Certified Office Moving Consultants work with them through the difficult and emotional process of moving. At Professional Movers.com, your prospective tenants will be surrounded by a team of professionals who understand the unique subtleties of an office relocation. Our Certified Office Moving Consultants are relocation experts who serve as a single source of advice and comfort to each incoming tenant, minimizing anxiety by coordinating every detail to ensure a smooth transition.

Adhering to Your Building Rules and Regulations
Services Our Certified Office Moving Consultants Can Perform
Constant Contact Regarding the Status of Your Tenant’s Move
Quick 2 Week Claim Resolution for Your Building and Tenants Furniture
Targeted Moving Marketing Materials and Moving Seminars
What This All Means for Your Office Building

Adhering to Your Building Rules and Regulations

Professional Movers.com will fully align our movers and our services with the rules and regulations set fourth for your office building. If you have special requests such as not leaving any entry/exit doors to your building propped open while moving, then our movers will only open and close entry/exit doors as needed. We will only operate elevators that are designated to our movers and we will only use those elevators during the hours we are allowed to use them. Our movers will park in areas that are assigned or designated for each move. Our movers will be in uniform, including logo-ed shirts and matching pants. Our movers will not smoke while on building grounds and the entry way to each tenants unit will be covered in protective materials such as corner protectors, masonite, and neoprene floor runners.

In short, there is nothing Professional Movers.com won’t do to make sure your building’s rules and regulations are followed. If you have additional requests that are not mentioned in the above paragraph, just ask. We are happy to comply. As your building’s advocate, confidant, and trusted partner, we will cater to your every need and concern.

Services our Certified Office Moving Consultants Can Perform

Our Certified Office Moving Consultants will assist your tenants and future prospects throughout the entire moving process. At any time our Certified Office Moving Consultants will be available to answer your questions, update you on the status of your tenant’s move, and make sure that all the promises made during your prospect’s estimate are kept on moving day. Although specific services vary depending on your prospect’s needs, our Certified Office Moving Consultants can help with some or all of the following:

Developing an overall move plan for your prospect’s relocation
Organizing, sorting and downsizing your tenant’s existing office items
Designing customized floor plans for your prospective tenant’s new office
Arrange the profitable disposal of unwanted items for your prospective tenant’s goods
1. Auction
2. Estate sale
3. Buy-out
4. Consignment
5. Donation
Arrange and coordinate your prospect’s desired packing and moving dates and time.
Coordination of your prospective tenant’s packing & unpacking.
Related services, such as cleaning, waste removal, IT / Computer relocation, and off-site storage.
Providing expertise and support, enabling them to be smart consumers of move-related services.
Serving as an advocate in securing high-quality moving services at affordable prices.
Ensuring that there are no surprises during the move by following building regulations and staying a step ahead and reminding your prospects in advance of key tasks to complete
Minimizing delays and expenses by quickly handling any problems that may arise.

Constant Contact Regarding the Status of Your Tenant’s Move

By working with Professional Movers.com you are in complete control of your prospective tenant’s move. We will keep you abreast everything regarding your prospect’s move. From the moment we first make contact with your prospect until the last piece of furniture is placed exactly where they want it, we will make you aware of the following useful information:

Name & contact information of Certified Office Moving Consultant assigned to prospect
Date and time in which COMC visits prospect’s current office to provide estimate
A detailed analysis of which services your prospective tenant will need
An electronic copy of the prospective tenant’s estimated costs & services requested
The estimated start time and estimated arrival time at your building
A phone call or e-mail the day of the move to update you with the status of your prospective tenant’s relocation
A phone call when movers arrive on-site at your building to begin unloading
A phone call to confirm which exit doors and elevators movers will use
A phone call or e-mail to inform you if any claims or damages occurred
If, damages or claims arise, your prospects will receive quick resolution
You will receive copies or status updates on the claim resolution
A copy of your prospective tenant’s final invoice
A copy of your prospect’s online survey of services, if submitted

Quick 2 Week Claim Resolution for Your Prospective Tenants

Although Professional Movers.com does everything it can to minimize the possibility of any damages, we understand that accidents can sometimes happen. However, at Professional Movers.com we understand that the most important thing is to make sure that the problem is fixed as quickly as possible for your prospective tenants. Professional Movers.com guarantees a warranty for all of our moving services. Should an occasion arise, Professional Movers.com will repair, replace, or cash out the damaged items for your prospective tenants. The best part is that we guarantee that it will be done within two weeks of the claim.

Your prospective tenants will not have to spend months waiting for repairs. You can relax because Professional Movers.com is completely insured, from our trucks, to our men, to your building and your prospective tenant’s belongings.

Targeted Office Moving Marketing Materials & Moving Seminars

Once you elect to utilize Professional Movers.com as a preferred vendor for moving services within your office building, we will provide you with a complete array of ready-to-distribute, customized marketing materials. The literature will be branded with your building or business logo and will enable you to provide your prospective tenants with literature regarding our moving services. It will contain pictures of previous moves along with a step-by-step guide of our services.

In addition, Professional Movers.com will help attract prospects to your building by hosting moving seminars. Our moving seminars are engaging and install prospective tenants with the confidence that “they” can move without fear or regret!” It’s an informative and interactive seminar addressing key concerns for decision makers who are overwhelmed with the thought of moving. Those who attend usually leave the seminar energized with an “I can do it” attitude about their pending move.

Building Managers and leasing agents have found this to be a great marketing event. It brings prospective tenants to their buildings for the first time. More importantly, it brings prospective tenants back to your building if they have already taken a tour.

The seminar is presented by Andrew Androfff, co-owner of Professional Movers.com. He has received several Customer Service Awards and has presented numerous times to both professionals and offices for groups from 20 to 500. Andrew has personally consulted nearly 1000 office moves, from small start-ups to fortune 500 clients. Andrew fully understands the challenges companies face when making a relocation.

What This All Means for Your Office Building

Professional Movers.com will indirectly become an extension to your sales and marketing department thus allowing you to:

Lease more units by broadening the sales message, and freeing sales staff to sell
Retain prospects & minimize cancellations by identifying and addressing problems early
Feel confident you are recommending a moving company who has your prospective tenant’s needs in mind.
Accelerated sale closure: increased meaningful interaction with prospective tenants engages them and alleviates “I’m not ready yet” move anxiety.
Our Certified Office Moving Consultants plan the moves and manage the details for you
Quickly identify “red flags” and alleviate anxiety at any point during the process.
Continuous, value-added contact via phone calls, other relevant communications enhances your relationship with prospective tenants.
Educational seminars led by expert speakers provide peace of mind.
Less fearful, better informed, more engaged prospect tenants and depositors who are not only less likely to cancel, but more likely to move in sooner .
Speed up move-ins to create a healthy, active environment sooner.
Earlier collection of entrance fees – and debt retirement creating a shorter road to profitability.

If you are still unsure but would like to begin exploring the possibility of working with Professional Movers.com, contact us at 248-926-9999. One of our Certified Office Moving Consultants would be happy to discuss your options and answer any of your questions.