Choosing the Right Office Mover

The office is moving and it’s your responsibility to hire a moving company. “Simple,” you say. “I’ll just get the phone book or search the internet.” Wrong. Unfortunately, you can’t judge a mover’s office moving quality by the size or content of their ads in Yellowbook or on their website. In fact, you can’t even judge a company’s office moving quality based on a popular moving name like United, North American, Allied or Two Men and a Truck.

Did you know the forte of most Michigan moving companies is their long distance household moving while their weakest area of expertise is their office moving division? Planning and executing the relocation for your business from one facility to another is a complicated undertaking that requires comprehensive office moving services, specialized moving equipment, and a high level of knowledge and experience. Whether moving across town, to another state, or establishing an international presence, a lot goes into relocating your business. The success or failure of your move will ultimately be based upon whether your movers finish on time and within budget, and whether or not  your business continues without interruption.

Remember, your goal is to accomplish your office move as a hero, not end up as the scapegoat for bad movers who damage your company’s belongings and end up going well over budget. On average, 2/3 of employees who are given the task of managing office relocation are fired or quit within six months of the move. (Source: International Facility Management). Your competitors and customers won’t slow down just because you are planning an office move. So instead of playing “Russian roulette” with the phone book or internet (and maybe your career), take the time to select a moving company that you trust.

In the Detroit Market, that moving company is Professional Movers.com Don’t just take our word for it, ask the building managers at both your present and new locations to recommend two or three moving companies. What you will hear time and time again is that they will often recommend Professional Movers.com to their current and prospective tenants.

11 Reasons Why You Should Choose Professional Movers.com

1. Our Movers are Outstanding, Intelligent, and Highly Trained

We recognize that the key ingredient to a successful office move is the actual movers who provide the service. The movers you hire and trust to relocate your most valuable items must be skilled in both moving and customer service. We consider office moving to be just as much a skilled-trade as the plumbing, electrical, or carpentry trades. That is why Professional Movers.com only hires and provides qualified, friendly, intelligent, and experienced movers. We treat our movers with respect and compassion and expect that they will extend the same courtesy to you. All of our moving teams consist of full-time movers who are paid well, treated well, and trained well. We do not hire temporary labor or unskilled day labor in order to save labor costs. Making sure that we provide you with competent and commendable movers is something we take very seriously. Therefore, when you hire us to perform your office move you can rest assured that your movers are adept at using good moving techniques and problem solving skills.

2. Award Winning Customer Service

At Professional Movers.com we are not just an office moving company — we are a customer service company that moves offices. In fact, 2008 was a big year for us. Not only did we celebrate 30 years of being in business; Andrew Androff, our Director of Sales, was locally recognized in CORP! Magazine’s June Issue for being a Customer Service Hero. As customers, we all like it when we are professionally cared for and the promises that are made during an estimate or prior to a move are delivered. Yet outstanding customer service, even “adequate” customer service can still be elusive.

At Professional Movers.com our movers make it their mission to serve you in “heroic” proportion. We realize that every office move is unique and its success is critical to you, your employees, and your business. That is why following each move, Professional Movers.com has metrics in place to survey customers experiences and make sure that our service and standards are everything we promise. Perhaps this is why Professional Movers.com was chosen to be featured in a customer service book entitled, “Who’s Your Gladys? How to Turn Your Most Difficult Customer into Your Biggest Fan”. The book, authored by Lori Jo Vest and Marilyn Suttle,  debuted in bookstores nationwide in September of 2009. The book’s first chapter features successful strategies that Professional Movers.com has applied to make us a winning customer focused organization. For more information regarding the new book  please visit http://whosyourgladys.com/.

3. Guaranteed Pricing, Easy-to-Read with No Hidden Fees

Every office move is unique and each customer’s needs are different. That’s why with each office move a personalized solution is devised. The best way to determine your moving cost is to have a Professional Movers.com Certified Office Moving Consultant visit your office and provide you with a free corporate moving estimate. Whether you need us to stop by during the day, in the evening, or on the weekend, we will schedule an appointment based on your availability. We know you’re busy and we value your time.

When we visit, we will listen to your concerns and answer your questions, explain your options, and develop the best pre-move plan for the most cost effective relocation. We will walk through your office to help identify a complete list of items that you would like to be moved. Based on that list, we can determine how many movers you will need, what size moving truck, and how much your entire office move will cost. We can even help assist you in determining how many boxes or crates we would recommend to pack your office contents. Our representatives are trained to think of all of the money saving possibilities regarding your move. Prior to your move, we will even provide your employees with a packing and labeling seminar.

At the end of our visit, our Certified Office Moving Consultant will provide you with your customized moving quote. It will be typed, and either e-mailed or hand delivered directly to you. Your moving quote will be in easy-to-understand, lay-men’s terms. It will include a complete list of all of the items you would like to be moved, along with the total cost of all of the services you requested. Simple…..Straight Forward…. with Absolutely No Hidden Costs. That’s a Guarantee!

4. Certified Moving Consultants Quote Every Job

At Professional Movers.com, all of our sales representatives have received the accredited Certified Office Moving Consultant or “COMC” certificate. The “COMC” credential has come to represent a fundamental competency and adherence to ethical conduct of the sales force for the Commercial Moving & Storage Industry. To receive the “COMC” credential, each of our sales members had to enroll in the Professional Movers.com “COMC” program and receive rigorous training. The training was followed by a competency exam and an oath to follow the Code of Ethics and Professional Standards set forth by Professional Movers.com.

This means that by electing to work with Professional Movers.com you can be assured that you are working with a knowledgeable sales consultant who is committed to providing excellent and fair service.

Our strategy is to take you through a step-by-step process. The phrase “personalized office moving experience” takes on its true meaning with Professional Movers.com The degree to which you want us involved is completely up to you. We can simply load your office items onto the moving truck and unload your belongings at your destination. We also have moving boxes, moving supplies and rental moving supplies for your packing needs. Using our room-by-room or department by department floor plan, our professional movers will place your furniture and contents where you want it. We offer other affordable services such as packing, unpacking, disassembly, reassembly, and storage. Whatever level of involvement you desire from Professional Movers.com is what you will receive. There is no limit to what we can provide for you when you choose Professional Movers.com as your Michigan office moving company. However intensive or basic your moving needs are, we customize your move to reflect your individual requirements.

5. Full Time Movers with Background Checks

All Professional Movers.com employees are full time employees who are pre-screened and undergo a rigorous criminal background investigation before they are hired.

The background check includes:

• Michigan Corrections Background Record Search
• Wayne, Oakland, and Macomb County Court Record Check
• Michigan Sex Offender Record Search
• Terrorist Background Report, State and Federal Most Wanted Report Search
• Out-of-State checks and searches equivalent to the ones above if one of our potential employees has lived outside the state of Michigan

In addition, Professional Movers.com is an agent for Wheaton Van Lines. As an agent, Professional Movers.com is responsible to submit all employees through a Wheaton Van Line background check. This is in addition to the Professional Movers.com pre-employment screening. Finally, all Professional Movers.com employees are required to take a physical and pre-employment drug screening before date of hire. Once hired, Professional Movers.com employees are enrolled in the Professional Movers.com safety program which includes random drug screenings.

6. Uniformed Moving Teams Minimizing Potential Damages

Many Detroit office moving companies allow their movers to wear jeans on job-sites while moving. Jeans often have small rivets along the top of the pants that can scratch the sides of your belongings as movers carry your furniture. At Professional Movers.com we leave nothing to chance and do everything we can to minimize any possibility of damaging any items. All of our moving teams are fully-uniformed in outfits that are designed for office moving. To keep your items safe while loading and unloading, our movers wear rivet-free pants that have a completely smooth surface. We also provide our movers with logo-ed shirts and hats that make it easy for you to identify your movers.

7. Working Supervisors on Every Office Move

Many Detroit moving companies will just send out movers to a job with little or no accountability. Instead, Professional Movers.com assigns a working supervisor to every office move. Our working supervisors are the leaders and on-site decision makers provided to help orchestrate a seamless move. Our working supervisors are your main point of contact on moving day. Before they arrive to your office they are already briefed with the details regarding your move. Once they arrive, they will greet you and introduce the moving team. They will review the items you want moved and make sure that anything that was promised during the estimate will be completed during the move. For example, if you asked Professional Movers.com to disconnect your cubicle systems, the working supervisor will be the one responsible to make sure it happens. Our working supervisors know that every move is unique and sometimes things can change. The working supervisor will work with you to problem solve and keep you stress-free on moving day. No matter what the challenge may be, their goal is to exceed your expectations.

8. Specialized Trucks & Equipment Designed for Office Moving

At Professional Movers.com we maintain a fleet of late model corporate moving trucks that are purely designed to move office items. Our office moving trucks are not just your standard U-Haul style truck with wood planks on the inside walls that require non-reliable rope to secure your items. Instead, we have reinforced e-tracking that lets our office moving teams safely secure your items inside the truck using ratchet straps. All of our office moving trucks are lowered to the ground to reduce the pitch of our moving ramps. This allows our movers to carefully load and unload your items without exerting excess energy that can lead to movers being fatigued from carrying heavy items. We stock (4) various sized ramps in each moving truck that our move teams can place along curbs. This enables our movers to work smarter, safer, and much faster. All of our moving trucks have access doors on both the sides and the rear of the truck. This permits our moving teams to position our trucks in the closest possible load and unload location, helping reduce the overall move time and thus saving you money. We also have an assortment of dock high trucks, flatbed trucks and lift-gate trucks for warehouse and plant relocations. Finally, our moving trucks are sanitized and maintained each night to ensure that they are debris-free, trouble-free and ready for your move.

9. Superior Protection for Your Office and Your Items

We care about your belongings and your office as much as you do. That is why we use superior protective materials to make sure that your items and your office are well protected. Prior to our moving team loading or unloading the moving trucks, our team will place protective materials throughout your office building. Your doorways will be padded with premium padded corner protectors. In addition, our movers will place protective neoprene floor runners in your entryway. All marble, travertine, or special floor surfaces will be covered with builder board or masonite.

10. Our Reputation Gives You Piece of Mind

Our entire office moving business has been built on referrals, and it shows. We encourage our prospective customers to take time to review our website and read some of our previous customer’s testimonials. Our Michigan moving services come highly recommended by an impressive list of local Michigan family businesses, local celebrity clientele, small start-up businesses, and even fortune 500 organizations. We even have an entire chapter dedicated to our company and our customer friendly moving services in the Customer Service Book, “Who’s Your Gladys?”. We value each and every customer and it is our mission to be the Michigan Office Moving Company that you recommend to your friends, families, neighbors, and co-workers.

11. A Positive Impact on Our Local Community

Our world headquarters is based right here in Michigan. Our employees are Michigan residents and a majority of our truck fleet consists of American-made nameplates like GMC, Kentucky Trailer, and Ford. We take great measures to go out of our way to spend our dollars with local Michigan based companies. After all, we know how important it is to help support the local economy and people who use our services. So when you hire Professional Movers.com you can rest easy knowing that you too are helping keep Michigan families working, and you too are doing your part to stimulate the local economy by hiring a local moving company who will pay it forward and spend their money here in Michigan.